Terms and Conditions for Earpiece WhatsApp Service

1. Introduction

Welcome to Earpiece WhatsApp Service, operated by Twelve Football (“we,” “our,” or “us”). By accessing or using the Earpiece WhatsApp Service (“Service”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not use the Service.

2. Use of the Service

2.1 Eligibility: The Service is intended for professionals in the football industry aged 18 and above. By using the Service, you confirm that you meet these requirements.

2.2 Account Setup: To use the Service, you must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account.

2.3 Permitted Use: The Service is provided for informational and analytical purposes related to football scouting and performance analysis. You agree not to use the Service for any unlawful or unauthorized purposes.

2.4 Prohibited Activities: You agree not to:

• Share your account with unauthorized users.

• Use the Service to distribute harmful or offensive content.

• Reverse-engineer, copy, or exploit any part of the Service without prior consent.

3. Payment and Subscription

3.1 Free Trial: Users may access a limited version of the Service through free credits. These credits are subject to restrictions and may expire as per the conditions outlined during signup.

3.2 Paid Subscriptions: Access to full features requires a paid subscription. Payments are processed securely using third-party payment providers. Payment details, pricing, and billing cycles are provided during the signup process.

3.3 Refunds: Refunds are provided only as per our refund policy. Please contact support at hello@twelve.football for more information.

4. Privacy and Data Usage

4.1 Data Collection: By using the Service, you consent to our collection and processing of your data as outlined in our Privacy Policy.

4.2 WhatsApp Integration: The Service operates via WhatsApp. By using it, you agree to WhatsApp’s Terms of Service and Privacy Policy, in addition to these Terms.

4.3 Third-Party Services: We use trusted third-party services, including but not limited to Azure OpenAI, Azure, Auth0, and payment providers, to operate and enhance the Service. A full list of third-party services we utilize, including their respective terms and privacy policies, is available on our Third-Party Services Page.

4.4 Data Protection: We prioritize the protection of your data and use it solely to enhance your experience with the Service. For details, see our Privacy Policy.

5. Intellectual Property

All content provided through the Service, including data, analytics, designs, and trademarks, are owned or licensed by Twelve Football. Unauthorized use of the content is prohibited.

6. Limitation of Liability

6.1 Accuracy of Information: While we strive to provide accurate and up-to-date data, we do not guarantee the accuracy, completeness, or reliability of the information provided.

6.2 Service Interruptions: We are not liable for any losses arising from interruptions or unavailability of the Service.

6.3 General Liability: Our liability for damages is limited to the amount paid by you for the Service in the preceding 12 months.

7. Termination

We reserve the right to suspend or terminate your access to the Service at our discretion for violations of these Terms or misuse of the Service.

8. Amendments

We may update these Terms at any time. Users will be notified of significant changes via WhatsApp or email. Continued use of the Service constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Sweden. Disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Stockholm, Sweden.

10. Contact Information

For any questions, concerns, or feedback, please contact us at:
Email: hello@twelve.football
Address: Brännkyrkagatan 95
117 26 Stockholm, Sweden